Terms of Service

Terms of Service Last updated: 30 September 2026 These Terms of Service ("Terms") govern your use of GlosMsg (glosmsg.in), a WhatsApp Business messaging platform operated by Glos WebDev ("we", "us", "our"). By creating an account or using GlosMsg, you agree to these Terms. 1. The Service GlosMsg lets businesses connect their WhatsApp Business accounts through the official WhatsApp Business Platform (Cloud API) by Meta, and use them to send messages and campaigns, manage templates and contacts, run chatbots and handle conversations with their customers. 2. Your Account You must provide accurate information and keep your login details secure. You are responsible for all activity that happens under your account. You must be legally able to enter into a contract and must be using GlosMsg for a business purpose. 3. WhatsApp and Meta Policies Your use of GlosMsg must follow the WhatsApp Business Terms of Service, the WhatsApp Business Messaging Policy, the WhatsApp Commerce Policy and Meta's Platform Terms. In particular you agree to: Message only people who have given you permission (opt-in) to contact them on WhatsApp. Honour opt-out requests promptly. Use only message templates approved by Meta for business-initiated messages. Not send spam, misleading, illegal, harmful or prohibited content. Meta may limit, suspend or block your WhatsApp number or account for policy violations. We are not responsible for actions taken by Meta. 4. Acceptable Use You must not use GlosMsg to break any law, infringe anyone's rights, distribute malware, harvest data without consent, or interfere with the platform. We may suspend or terminate accounts that misuse the service. 5. Plans, Payments and Charges GlosMsg subscription fees are as shown on your chosen plan and are payable in advance. WhatsApp conversation / message charges are billed by Meta directly to the payment method on your WhatsApp Business account and are separate from GlosMsg fees. Unless required by law, subscription fees already paid are non-refundable. 6. Your Data and Content You own the contacts, messages and content you upload or send through GlosMsg. You give us permission to store and process that data only as needed to provide the service. Our handling of personal data is described in our Privacy Policy. You can ask us to delete your data as described on our Data Deletion page. 7. Availability We work to keep GlosMsg available but do not guarantee uninterrupted service. The platform depends on third-party services, including Meta's WhatsApp Business Platform, which may change or be unavailable at times. 8. Limitation of Liability GlosMsg is provided "as is". To the maximum extent permitted by law, Glos WebDev is not liable for indirect or consequential losses, lost profits, or losses caused by Meta, WhatsApp or other third parties. Our total liability for any claim is limited to the fees you paid us in the 3 months before the claim. 9. Termination You may stop using GlosMsg at any time. We may suspend or end your access if you breach these Terms or Meta's policies. After termination, your data will be deleted as described on our Data Deletion page. 10. Changes We may update these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date. Continued use of GlosMsg means you accept the updated Terms. 11. Governing Law These Terms are governed by the laws of India. Courts in Maharashtra, India will have jurisdiction over any disputes. 12. Contact Glos WebDev Email: sagarglos4@gmail.com Website: glosmsg.in